Frequently Asked Questions

Find answers to common questions about our home essentials

What materials are used in your furniture?

We prioritize high-quality, sustainable materials including solid hardwoods, recycled metals, and OEKO-TEX certified textiles.

Do you offer fabric samples?

Yes, we offer complimentary swatch kits for our upholstered collections to help you choose the perfect texture and color for your home.

Is assembly required for your products?

Many of our items arrive fully assembled. For larger pieces requiring assembly, we provide detailed instructions and all necessary hardware.

How do I care for my Tupelo Goods items?

Specific care instructions are included with every product. Generally, we recommend gentle cleaning with a damp cloth and avoiding harsh chemicals.

Can I modify my order after it has been placed?

Orders can be modified within 12 hours of placement. Please contact our support team immediately to request changes.

Do you offer trade discounts for interior designers?

Yes, we have a dedicated trade program for industry professionals. Please visit our Trade page to apply.